Returns & Exchanges
At Baltic Shop, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all standard items. To be eligible for a return, items must be in their original condition, unused, and with all original packaging intact.
Initiate Your Return
Log in to your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.
Prepare the Package
Carefully pack the items in their original boxes and include the printed return slip inside the package to ensure faster processing.
Ship the Item
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing